Stories
Resources
25.09.2019
Free e-book “Voice and Audio”
How podcasts and voice assistants are changing marketing
Resources
Resources
24.09.2019
Checklist for an optimal omnichannel customer service
The multitude of channels poses a great challenge to shop operators and companies. Which channels are relevant? What do they offer customers and companies? How can I orchestrate them efficiently and effectively? We provide you with 9 must-haves for a service strategy that works.
Marketing
Marketing
23.09.2019
Messengers in corporate communications: more than notifications with emojis
Rarely has a digital trend been so abruptly stalled as the hype surrounding messenger newsletters. In just a few months, WhatsApp will be removing them from its offering. Oliver Diepes from Plan.Net Neo explains why the great era of messenger communication has only just begun.
Marketing
20.09.2019
Live chat in the web shop: product competence meets spelling skills
While live chats have become standard in online commerce, video chats are slow to gain acceptance. The reason is trivial.
Resources
Resources
17.09.2019
The dos and don’ts for your content automation strategy
As so often, content automation involves a lot of opportunities and pitfalls. Here, too, the correct dosage and targeted, well-prepared use are important.
Technology
16.09.2019
Changes coming with Strong Customer Authentication
Two-factor authentication and SCA will mean some adjustments in e-commerce.
Business
12.09.2019
#TrustInYou – Live from the DMEXCO Vol. 2
Insights, impressions and emotional moments – live of the second DMEXCO day.
These highlights await you on the second day of DMEXCO 2019
Have you lost track of all the sessions and exhibitors despite having the app? The DMEXCO team has recommendations for each event area on Thursday for you.
Business
11.09.2019
#TrustInYou: Live from the DMEXCO Vol. 1
Insights, event impressions and the emotional moments – live from the first day of the DMEXCO.
Trust in you – the DMEXCO Highlights for Day 1
Nearly 400 different items on the agenda and around 1,000 exhibitors - it's hard to keep track. We'll tell you the DMEXCO team's tips for each event area, starting on Wednesday.