There’s no escaping eBay, Amazon, Zalando, etc., and for many avid shoppers they’re now more appealing than going on a shopping spree downtown. The restrictions placed on brick-and-mortar retail as a result of the coronavirus pandemic gave the ...
There’s no escaping eBay, Amazon, Zalando, etc., and for many avid shoppers they’re now more appealing than going on a shopping spree downtown. The restrictions placed on brick-and-mortar retail as a result of the coronavirus pandemic gave the entire e-commerce sector an enormous extra boost in 2020. The trend isn’t new, but the varied options for advertising on these e-commerce platforms are.
Retail media: the new interface between marketing and e-commerce
In short, retail media is when brands display their ads in the various performance marketing formats of web stores and the big e-commerce platforms, for example in the form of banners, links to brand stores embedded in the overall catalog of products, or sponsored product ads. That reduces wasted coverage in comparison to traditional display advertising. In the USA, retail media already plays a significant role in the marketing strategies of companies. Many marketing CEOs in Germany are also recognizing its huge potential.
Millions of customers visit digital shopping platforms on a daily basis. Amazon Prime’s subscription system even ensures a long-term customer journey. It’s precisely here that major players have recently invested in database technology and their media services. For example, OTTO Retail Media moved from being a sister company of OTTO to being firmly integrated into the group as an independent division in 2020.
What role does retail media play in online marketing?
Retail media has only been able to thrive so quickly due to a change in buying behavior, enhanced datasets, and detailed tracking. The following basic facts give you some insight into the trending topic of digital retail media.
#1 Change in buying behavior
If you take a look at the trajectory of e-commerce, you’ll see that the proportion of online shopping users rose to more than 80 percent in 2020. This trend is expected to continue going forward.
Search behavior is changing as well, though. More and more users are bypassing Google Search and instead directly searching for products on the platforms of global sellers. That opens up completely new targeting possibilities to advertisers and broadens the horizon with regard to target group analysis.
Not only do customers want to buy, but they’re also after an experience at the same time. It will be very interesting to see what forms of digital entertainment will greet customers during their online shopping sprees in the future. This field is also only just starting to get off the ground, but initial campaigns have already been implemented.
#3 Big data
The big online stores have access to a phenomenal volume of datasets belonging to millions of people. E-commerce companies can leverage these to the max – every marketer’s dream.
#4 Sales and trade marketing
Choosing the right digital sales channels has always been the crux of trade marketing. The advantage from a retail marketing perspective is that the POS (point of sale) is increasingly switching from brick-and-mortar retail to the virtual realm. Here, marketing experts are called upon to apply their expertise and seize the opportunities for branding and sales.
The win-win-win situation
Everybody’s a winner. Whether retailers, brands, or customers – they all profit from retail media. So, is it the most perfect marketing format since online advertising began?
It doesn’t just seem that way; the figures corroborate it. The German Retail Media Report found that 48 percent of those surveyed believe that retail media, when used correctly, has great potential for generating more sales. Brands gain a more in-depth understanding of the customer journey and can optimize their store presence or product portfolio in a targeted way. But that is just one of the many benefits. Customers also react positively to this kind of advertising, because it is perceived more as a recommendation and seems less intrusive.
Retail media – the international market is being shaken up
With all this in mind, the key is to stay alert to developments in this field, especially since other countries and international marketplaces are already one step ahead. Nonetheless, the retail media trend is also already underway in Germany. The revolutionization of online shopping, brand marketing, and customer experience has only just begun.
The coronavirus pandemic is giving a massive boost to e-commerce right now. At the same time, customer behavior is changing in that it is being increasingly driven by experiences, both offline and online. As a result, stimulating retailtainment is becoming more and more relevant.