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The Customer Experience: Balancing AI and Empathy
The modern AI-powered customer experience (CX) is shaped by automation and data-driven optimization. However, trust is not built with algorithms, but with empathy, creativity, and credibility. Companies are also clearly aware of this tension.
2 days ago
Vote now: These are the top 5 nominees for the ‘Best Brand Collab Award’
The VideoDays Festival on October 30 in Cologne will see the premiere of the “Best Brand Collab Award” category, with which organizer We Are Era, in cooperation with DMEXCO and Campaign Germany, will honor the best collaboration between a creator and a brand. The winners will be decided by the readers of Campaign Germany in a public vote that starts today.
15.10.2025
OpenRTB. Prebid. Now AdCP: The Standard That Lets AI Run Your Media
A DMEXCO column by Evgeny Popov on the introduction of the Ad Context Protocol (AdCP) — an open standard that enables AI agents to automate and orchestrate advertising processes across platforms.
15.10.2025
Insight Out: A Conversation with ROSSMANN’s Head of Marketing, Petra Czora
Courage, clarity, and measurable impact: Petra Czora, Head of Marketing at ROSSMANN, explains how a fully digital loyalty card became a key driver of success, how POS staging enhances customer experiences, and how she recognizes real transformation.
14.10.2025
Why Sora 2 Might Change Social Media Forever
OpenAI’s new app Sora 2 is completely changing social media. A commentary by Verena Gründel.
13.10.2025
NXTGEN Agency Summit 2025: Recapping the Stage of the Future
A DMEXCO column by Paulina Schumann and Timo Sander on the highlights of the NXTGEN Agency Summit 2025 at this year's DMEXCO.
07.10.2025
AI in pharmaceutical sales: A success factor for the next era of sales
A DMEXCO column by Thilo Kölzer, COO of DocCheck AG, on the advantages and potential applications of AI in pharmaceutical sales.
06.10.2025
Why OOH is an exciting addition to B2B marketing
A DMEXCO column by Robin Heintze, Managing Director of morefire, on the underestimated potential of OOH.
02.10.2025
10 Key Lessons Learned at DMEXCO 2025
What can marketers take away from two days brimming with ideas, discussions and record-breaking figures? Our guide summarizes the key trends and lessons shared at DMEXCO 2025.
01.10.2025
Insight Out: nucao CMO Christian Fenner on Boldness & Rebranding
Cultural relevance meets focus on KPIs: nucao CMO Christian Fenner shares his thoughts on how to combine branding and data to make a real impact.
01.10.2025
Taylor Swift Marketing: Lessons for CMOs
Following her groundbreaking “The Eras Tour,” Taylor Swift continues to make waves with a new album and clever publicity. Our guide shows CMOs how to transfer insights from the Taylor Swift marketing phenomenon to their B2B campaigns.
30.09.2025
SMARTIES Awards 2025: What really matters to the jury
On December 3, the SMARTIES DACH Awards will be presented. In an exclusive interview, jury chairs Giuseppe Fiordispina, CMO of Cupra, and Iskra Velichkova, CMO of PayPal, reveal what they pay special attention to in the submissions.
26.09.2025
Insight Out: Sarah Grohé, Managing Director of erlich textil
How can you break taboos without losing sight of your purpose? And how can you use this smart strategy to build brand power without overreliance on Meta and Google? Sarah Grohé, co-founder and Managing Director of erlich textil, shares her insights.
25.09.2025
VideoDays: “Best Brand Collab Award“ by DMEXCO & Campaign Germany
DMEXCO is the place where trends are announced, partnerships are formed, and innovations become visible. That's why we announced a premiere here in September that bridges the gap between digital marketing and the creator economy:
24.09.2025
DMEXCO 2025, Day 2: Bold Moves and Clear Visions
The second day of #DMEXCO25 was all about bold ideas and clear strategies for the future. Whether on the big stages, in the networking zones, or during spontaneous conversations: “Be Bold. Move Forward.” truly came to life.
19.09.2025
DMEXCO 2025, Day 1: When Boldness Meets The Future
Packed halls, fresh ideas, and a motto that set the tone: Be Bold. Move Forward. DMEXCO 2025 kicked off with gripping keynotes, inspiring panels, and plenty of networking power.
17.09.2025
