The 3 C’s of Professional Messenger Communication: Content, Chats & Chatbots
Now more than ever before, it makes sense to consider how messengers can strengthen the company’s marketing and customer support activities and take marketing outreach to the next level. Consumers demanding businesses to be available 24/7. But putting customers on hold without an end in sight, does not have to be usual anymore. Chatbots are here to help! Additional, brands have the chance to be directly on the customer’s lock screen by using the channel of messaging apps. It offers huge potential for content distribution. How to handle WhatsApp, Facebook Messenger and Telegram as the new touchpoint for B2C and B2B communication? In this seminar we prepare you for the future of marketing and customer support including presentation of best cases and point out to our partner models.